—Traditional resume based recruitment interviews
and in-person interviews only allow companies to handle only a
limited number of job applicants at a time. As a result, a
substantial amount of time and money is misdirected on
interviewing unqualified job applicants. The proponents
developed a resume based employment interview chatbot, using
an enhanced example based dialog model, to evaluate job
applicants’ consistency in their resume details and interview
answers. The chatbot will replace the HR interviewer while
maintaining the fundamental quality and naturalness of a
resume based interview. The study aimed to improve the
current hiring process, specifically the initial resume based
interview conducted during job applicants’ screening and also
utilized the potential of chatbots to further improve their
simulation of intelligent conversations by having an in-depth
analysis on the content and meaning of the user’s input.
—Chatbots, dialog system, expert system,
natural language processing.
The authors are with the University of Santo Tomas, Manila, Philippines
(e-mail: email@example.com, firstname.lastname@example.org).
Cite:Andrea G. Aquino, Katherine R. Bayona, Kimberly D. Gonzales, Gabrielle D. Reyes, and Ria A. Sagum, "Interbot: A Credential Verification Chatbot Using an
Enhanced Example Based Dialog Model," International Journal of Future Computer and Communication vol. 3, no. 4, pp. 252-257, 2014.