• Jun 20, 2019 News! IJFCC Vol. 6, No. 4-Vol. 7, No. 2 has been indexed by EI (Inspec).   [Click]
  • Apr 02, 2019 News!The papers published in Vol.7, No.3-No.4 have all received dois from Crossref.
  • Apr 02, 2019 News!Vol.8, No.1 has been published with online version.   [Click]
General Information
    • ISSN: 2010-3751 (Print)
    • Frequency: Quarterly
    • DOI: 10.18178/IJFCC
    • Editor-in-Chief: Prof. Mohamed Othman
    • Executive Editor: Ms. Cherry L. Chan
    • Abstracting/ Indexing: Google Scholar,  Crossref, Electronic Journals LibraryEI (INSPEC, IET), EBSCO, etc.
    • E-mail:  ijfcc@ejournal.net 
Editor-in-chief
Prof. Mohamed Othman
Department of Communication Technology and Network Universiti Putra Malaysia, Malaysia
It is my honor to be the editor-in-chief of IJFCC. The journal publishes good papers in the field of future computer and communication. Hopefully, IJFCC will become a recognized journal among the readers in the filed of future computer and communication.
IJFCC 2015 Vol.4(5): 350-357 ISSN: 2010-3751
doi: 10.18178/ijfcc.2015.4.5.415

Addressing Churn Prediction Problem with Meta-Heuristic, Machine Learning, Neural Network and Data Mining Techniques: A Case Study of a Telecommunication Company

Abbas Keramati and Ruholla Jafari Marandi
Abstract—In order to survive in today telecommunication market it is essential to have the ability of distinguishing customers who are probable to switch into a competitor. Customer churn prediction is a means to address the complication and has become an important issue in Telecommunication business. In such competitive market a reliable means to predict customer future’s action would be regarded as priceless. To end, this paper has employed Meta-heuristic, Machine learning, Neural Network and data mining techniques including Genetic Algorithm, Particle Swarm Optimization, Support Vector Machine, Artificial Neural Networks, Decision Tree, and K-Nearest Neighbors so as to solve churn prediction problem. Using the data of an Iranian mobile company not only these techniques were experienced and were compared to each other, but also we drawn a parallel between some different prominent data mining software. However, the result indicates that this paper ANN performed the best with near 90 percent precision and recall.

Index Terms—Telecommunication, churn prediction, data mining, meta-heuristics, ANN, KNN, SVM, decision tree, GA, PSO.

Abbas Keramati is with University of Tehran, Iran (e-mail: keramati@ut.ac.ir).
Ruholla Jafari Marandi is with the Department of Industrial and Systems Engineering, Mississippi State University, United States.

[PDF]

Cite: Abbas Keramati and Ruholla Jafari Marandi, "Addressing Churn Prediction Problem with Meta-Heuristic, Machine Learning, Neural Network and Data Mining Techniques: A Case Study of a Telecommunication Company," International Journal of Future Computer and Communication vol. 4, no. 5, pp. 350-357, 2015.

Copyright © 2008-2019. International Journal of Future Computer and Communication. All rights reserved.
E-mail: ijfcc@ejournal.net
  • 金光佛免费资料大全 110kj.com,金光佛 香港六合彩开奖查询
  • 246天天好彩资料大全,www.47668.com 611310.com,www.458kj.com liuziliao.com
  • 六台宝典直播开奖
  • 鸡祥如意, 东方心经116期四不像
  • 管家婆心水论坛高手论坛 755755开奖,管家婆心水论坛 37337管家婆彩图
  • 小鱼儿论坛香港马会开奘结果
  • 富豪世家心水坛 www.48777.com
  • 六 合 宝典官网
  • 2019生肖开奖资料, 金牛网心水论
  • 今年四肖八码期期准
  • 复式二中二, 228香港论坛挂牌彩图
  • 2019管家婆彩图大全中特
  • 2019年今期买吗输尽光, 半信半凝猜左边打一肖
  • tk100图库历史图库九龙心水论坛香港挂牌
  • 2019平特一肖资料今天, 吃土喝水是什么肖
  • 含笑动人心意切打一肖, 草地的生肖
  • 老奇人六肖王四不像肖图
  • 香港12生肖彩票开奖结果
  • 六i合采今晚开什么号码
  • 2019第一期管家婆资料
  • 113期精准一码, 王中王精英论坛640888
  • 香港116期内部透码彩图, kik0香港官方网站
  • 2019年全年最准天机诗, 红波生肖跑不了打一肖
  • 浦京赌侠2019年大全时时彩后三绝杀①码。
  • 时时彩后三7码杀号技巧重庆时时
  • 香港马开奖分站, 管家婆软件正版多少钱
  • 特码乐园心水论坛 铁将军单双
  • 2019年117期管家婆彩图, 91196.com
  • 六开彩四不像图结果
  • 数理精英万人坛, 四不像特生肖图117期
  • 2019葡京赌侠诗, 数据统计杀肖论坛商业
  • 每天自动更新跑狗图
  • 马会传真图 绝密
  • 神算子心水一论坛88180, 金都国际:(极好)
  • 马会免费资料大全2019年59期, 持家立业打一生肖
  • 4887铁算盘资料王中王小鱼儿玄机2站解码
  • 天下彩二四六资料新版
  • 即时澳门陪率, 最初的爱最后的爱txt
  • 六和透码 香港1861图库,六和才资料2019 香港马会l开奖结果
  • 2019年113期跑狗图, 图书馆里的战争打一肖
  • 王中王论坛全年免费资料
  • 飞翔心水论坛, 羊前羊后来中特半山腰上有人家
  • 知多星, 2019年手机开奖记录
  • 2018年葡京赌侠153期, 心水一点是龙
  • 二四六天天好彩 九龙六合论坛 606065.com
  • 2019年期管家婆挂牌
  • 香港赛马排位表 - 百度, 管家婆l彩图马报 彩图
  • 2019开奖记录历史结果完整版, 有免费一码中特了吗?
  • 正版资料大全全年2019壬中王
  • 斗转星移几春秋 前后句, 110开奖结果记录
  • 2019年开奖结果完整版, 金木水火土对应的生肖
  • 香港王中王949966:.com
  • 白小姐中特料, 2019年正版四肖中特
  • 2019年六仺彩四不像
  • 246天天好彩资料大全,521304.com 4862aa.com,521080.com 1717kj.com
  • 2008年历史开奖记录, 金汇数据论坛资料区
  • 青龙高手论坛, 新六合心经
  • 二四六天天资料免费246
  • 心水一点红指什么生肖, 香港四不像图片大全
  • 猪猪侠资料网址