—The paper is about the integration of an online
technical support request services, and monitoring of equipment,
devices, & peripherals using RFID in the computer laboratory
rooms. The system includes tracking, adding, deleting, real time
physical count, trace history, notifications on the technical
support requests; and generating of reports. The purpose of this
study is to develop and evaluate the use of RFID in an Integrated
Computer- Aided Laboratory Support System in Universities
and Colleges. The following results were derived: the level of
assessment on the existing technical support services of the
institution is very satisfactory; the level of acceptance of
RFID-ICLASS in terms of functionality, reliability, usability,
efficiency, portability and maintainability is highly acceptable;
the level of assessment of the effects of RFID-ICLASS was very
strong. Based from these results the use of RFID-ICLASS
reflects transparency in record keeping and improves the service
to the students of the universities.
—Computer-aided, integration, laboratory
support system, RFID.
J. V. Santelices is with the Polytechnic University of the Philippines,
Philippines. She is also with Catanduanes State University, Philippines
B. E. V. Comendador is with the Polytechnic University of the
Philippines, Philippines (e-mail: firstname.lastname@example.org).
Cite: Joy V. Santelices and Benilda Eleonor V. Comendador, "RFID Integrated Computer-Aided Laboratory Support Services (RFID ICLASS)," International Journal of Future Computer and Communication vol. 5, no. 2, pp. 130-133, 2016.